Privacy Policy

Last Updated: March 23, 2026

This Privacy Policy describes how Vesper Cymbals (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, apply for programs, or make a purchase from vespercymbals.com (the "Site").

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases or applications. We may also collect additional information if you contact us for customer support.

Device Information

• Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels (specifically Google Analytics).

Order Information

• Examples of Personal Information collected: Name, billing address, shipping address, payment confirmation details, email address, and phone number.
• Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services.
• Source of collection: Collected from you directly or via our integration with Reverb.com.

Dealer & Artist Information

• Examples of Personal Information collected: Business name, Tax ID / EIN, Resale Certificate numbers, social media handles, professional biography, and ensemble affiliation.
• Purpose of collection: To evaluate eligibility for our Dealer Network or Artist Endorsement Program and to maintain compliance with B2B tax regulations.
• Source of collection: Collected from you directly via our application forms.

2. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described below:

• Reverb: We use Reverb.com to power portions of our inventory management and order synchronization. You can read more about how Reverb uses your Personal Information here: Reverb Privacy Policy.
• Google: We use Google Analytics to help us understand how our customers use the Site. We also use Google reCAPTCHA for spam protection and Google SSO for authentication. You can read more about how Google uses your Personal Information here: Google Privacy Policy.
• Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

3. Data Retention

When you place an order through the Site, apply for a dealership, or submit an artist endorsement application, we will retain your Personal Information for our records unless and until you ask us to erase this information. For tax and legal purposes, certain transaction data must be retained for a set period of time.

4. Security

We take reasonable steps to protect your Personal Information. Our Site uses Secure Socket Layer (SSL) encryption to protect the transmission of data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

6. Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by visiting our Contact Page.